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This page covers the business domain Mortgages of the banking business area Loans.

The use cases described in the following pages relate exclusively to the core processes of banking. This serves to get an idea of the process's services. Aspects of security and privacy are excluded at this point and will be addressed separately.

The following sections show core use cases related to the loan type Mortgages.

Existing Mortgages

  • Show my existing mortgages

  • Show current offers for my expiring mortgages

Mortgages Application

  • Place a new mortgage application

  • Manage a mortgage application (e.g. add documents, get status)

Offerings & Orders

  • Get an overview of all mortgages products (general information & conditions)

  • Get offers for new mortgage applications

  • Place and manage mortgage orders

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